New Era of Health Care Webinar Series—Episode 7: Advancing Experience and Brand Post-COVID
Join us for the seventh episode of our New Era of Health Care Webinar Series. Each episode features interviews with today’s foremost industry leaders, who will offer strategies for advancing systemic change and successfully navigating this new era of health care.
On Monday, June 28, from 11 a.m. to noon ET, Press Ganey's chief experience officer, Chrissy Daniels will be joined by Reed Mollins, the vice president of Strategic Partnerships at Press Ganey and Julie Kennedy Oehlert, the chief experience officer at Vidant Health, to explore the importance of an organization's brand post-COVID. They will also discuss the new era of consumerism in health care and strategies for aligning your brand and the patient experience to increase growth and loyalty.
Webinar
© 2021 Press Ganey Associates LLC
CHRISSY DANIELS, MS
Chief Experience Officer,
Press Ganey Associates LLC
JULIE KENNEDY OEHLERT, DNP, RN
Chief Experience Officer; Chief of Marketing and Communications,
Vidant Health
Reed Mollins
VP, Strategic Partnerships,
Press Ganey Associates LLC
Monday, June 28
11:00AM ET
WHEN
- Bringing humanity to your brand to drive patient acquisition and retention.
- Leveraging your online presence as a feedback channel to proactively advance the patient experience.
- Embracing social media as a brand enhancer and service recovery tool.
Following the discussion, our experts will open the floor to questions for the remainder of the hour. We look forward to your participation. Register today!
This webinar will cover key topics, including
This webinar is eligible for 1.0 Continuing Education Credit (CE).* We look forward to seeing you on Month 00!
with Chrissy Daniels, MS, Chief Experience Officer, Press Ganey Associates LLC, Reed Mollins, VP, Strategic Partnerships, Press Ganey Associates LLC, and Julie Kennedy Oehlert, DNP, RN, Chief Experience Officer; Chief of Marketing and Communications, Vidant Health
*In support of improving patient care, Press Ganey is jointly accredited by the Accreditation Council for Continuing Medical Education, the Accreditation Council for Pharmacy Education, and the American Nurses Credentialing Center to provide continuing education for health care teams.
As a Jointly Accredited Organization, Press Ganey is approved to offer social work continuing education by the Association of Social Work Boards Approved Continuing Education program.