Safety 2025 High Reliability Learning Series: Knowing the Difference Between a High Reliability Operating System and a Typical Management System

Register now for the 13^th session of our Safety 2025 High Reliability Learning Series (HRLS) on Wednesday, August 11, at 11 a.m. ET, to continue to advance your commitment to safety through learning and sharing across the Press Ganey client community.

As part of Press Ganey’s ongoing commitment to advancing the industry toward zero harm, we invite you to access our signature Safety 2025 High Reliability Learning Series—an online forum designed to facilitate peer-to-peer learning and the sharing of best practices to enhance healthcare safety culture.

Join us on Wednesday, August 11, at 11 a.m. ET, for the next session: Knowing the Difference Between a High Reliability Operating System and a Typical Management System. Press Ganey’s Chief Safety and Transformation Officer Dr. Tejal Gandhi, along with Charles Hagood, DSc., President of Press Ganey Strategic Consulting; Aaron Fausz, PhD, Senior Manager of Press Ganey Strategic Consulting; and Alan Bennett, Senior Manager of Strategic Consulting, will explore the components of a high reliability operating system (HR-OS) and what differentiates it from other more common management systems. The panel will explore the HRO framework the system is built upon and the need to acknowledge how humans perform in complex systems and work environments as an integral part of the system.

   Webinar   

© 2021 Press Ganey Associates LLC

with Dr. Tejal Gandhi, Chief Safety and Transformation Officer, Press Ganey

• Define the key elements of a High Reliability Operating System (HR-OS)
• Explain why a HR-OS is essential for running, leading, and improving your healthcare organization
• Describe the differences between a more common management system and a HR-OS 

After this session, participants will be able to:

  MEET THE SPEAKERS  

Meet the speakers:

*In support of improving patient care, Press Ganey is jointly accredited by the Accreditation Council for Continuing Medical Education, the Accreditation Council for Pharmacy Education, and the American Nurses Credentialing Center to provide continuing education for health care teams.

As a Jointly Accredited Organization, Press Ganey is approved to offer social work continuing education by the Association of Social Work Boards Approved Continuing Education program.