Reverse the Trend: Strategies for Improving Safety Culture

COVID-19 reinforced the importance of highly reliable systems in keeping patients and the workforce safe from harm. For health care leaders navigating this new era, connecting safety with patient experience remains foundational to the pursuit of high reliability.

On Wednesday, April 14, Dr. Tejal Gandhi, Press Ganey’s Chief Safety and Transformation Officer, will present insights and key takeaways from new research on national safety culture data and trends prior to and during the pandemic. Join her to discover high-leverage strategies to improve safety culture at your organization moving forward.

Then, hear from David Edgington, Safety and High Reliability Consultant, and Sue Teman, Senior Manager, Strategic Consulting. They will take a deep dive into universal reliability skills, addressing how high reliability principles are foundational to a strong safety culture and preparing your organization to respond to new challenges effectively.

Press Ganey

   Webinar   

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  MEET THE SPEAKERS  

Tejal Gandhi, MD, MPH, CPPS

Chief Safety and Transformation Officer,
Press Ganey Associates LLC

Tejal Gandhi, MD, MPH, CPPS,  Chief Safety and Transformation Officer, Press Ganey Associates LLC
David Edgington, Major General, USAF Ret.

Safety and Reliability Consultant,
Press Ganey Associates LLC

David Edgington, Major General, USAF Ret., Safety and Reliability Consultant, Press Ganey Associates LLC
Sue Teman, BSN, RN, CPPS

Senior Manager, Strategic Consulting,
Press Ganey Associates LLC

Sue Teman, BSN, RN, CPPS, Senior Manager, Strategic Consulting, Press Ganey Associates LLC

Wednesday, April 14

11:00AM ET

  WHEN  

  • Articulate COVID-19's industry-wide impact on safety culture
  • Identify the relationship skills necessary in a high reliability organization
  • Create a plan for hardwiring universal reliability skills as standard behaviors for leaders and staff to reduce harm
  • Describe the types of harm that impact both patient safety and patient experience
After this session, participants will be able to
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with Dr. Tejal Gandhi, Chief Safety and Transformation Officer, Press Ganey

Meet the speakers:

This webinar is eligible for 1.0 Continuing Education Credit (CE).* We look forward to seeing you on April 14!

*In support of improving patient care, Press Ganey is jointly accredited by the Accreditation Council for Continuing Medical Education, the Accreditation Council for Pharmacy Education, and the American Nurses Credentialing Center to provide continuing education for health care teams.

As a Jointly Accredited Organization, Press Ganey is approved to offer social work continuing education by the Association of Social Work Boards Approved Continuing Education program.

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